If you would prefer support on an “as needed” basis, On-Site is just a phone call away. Services are billed at an hourly rate of $75.00 plus materials during our normal business hours of (7:00 AM - 6:00 PM). Service calls that fall outside of our normal business hours are billed at a rate of 1.5 our normal hourly rate plus materials.

Onsite IT understands that our customers have emergencies at all hours. So we provide twenty-four hour technical support. Just call our toll free number

(866) Onsite0 or (866) 667-4630

and page the on call support technician and your call will be promptly returned.

For customers who need more “help” than once in a while, Onsite has developed the concept of “block time”. Block time is purchased in advance and then gradually used whenever Onsite comes to perform services. All you receive is a bill for any materials used and a listing of how many hours remain in your block. Block time frees you from having to pay multiple bills and saves you money.

The costs of block time are as follows:

• Block 10-19 hours $70.00/hr (7:00 AM-6:00 PM) valid for 6 months
• Block 20+ hours $65.00/hr (7:00 AM-6:00 PM) valid for 1year